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CONTACT US
Schedule a Demo
By clicking Submit, you confirm that you agree to the processing of your personal data by INDY as described in the Privacy Statement.
FAQ
Frequently Asked Questions
What types of cinemas does INDY work with?
Our clients range from arthouse indepdenents to large, multi-national chains. We work with any cinemas who are forward thinking and want to build great experiences for moviegoers.
How long does it take to onboard?
Onboarding times vary based on a few variables, but typically we suggest at least 4-6 weeks. We’ve done it faster and slower, often depending on the responsiveness of our exhibitor partners.
Where is your team located?
Our fully-remote team has members in North America (with a small hub in Austin), the UK, Australia and New Zealand. That allows us to offer 24/7 support and have real people supporting our clients around the world.
Is INDY really cloud-based?
It’s true! Being slightly new to the game afforded us the opportunity to leverage modern best practices when building the INDY Operating System.
You can access the full suite of tools from your computer or phone (although some things are better left to a bigger screen).
What kind of integrations does INDY support?
We believe in strategic integrations that help boost the experience for cinema operators and moviegoers. This includes a deep integration with Stripe for payments and a really cool push button integration with Venue Valet for our server handhelds.
But we won’t just integrate with anyone. So if the experience doesn’t meet our expectations, we tend to build new features in-house.
Have specific questions? Schedule a demo to get the conversation started!
Okay, but how much does it all cost?
Well, the answer is…it depends. We have a flexible pricing structure that can either be fixed or a % of sales through INDY.
But the important thing is that our pricing is transparent. No hidden fees or random upcharges. When you sign up with INDY, you get the whole thing.
Frequently Asked Questions
What is cinema management software?
Cinema management software helps cinemas run their day-to-day operations in one system. This typically includes ticketing, point of sale (POS), concessions, scheduling, reporting and customer management.
What does a cinema POS system do?
A cinema POS system handles ticket sales and concessions, processes payments, and manages transactions across box office and in-theatre locations. It helps staff serve customers quickly and efficiently.
Is INDY cloud-based?
Yes. INDY is a fully cloud-based cinema software platform, meaning cinemas can access the system from anywhere without relying on on-site servers, while benefiting from automatic updates and improved reliability.
Who is INDY designed for?
INDY is designed for independent cinemas, multi-site operators and boutique or luxury venues. It supports both single-site cinemas and larger groups looking to streamline operations across multiple locations.
What features does INDY include?
INDY combines ticketing, POS, concessions, loyalty programmes, digital ordering, and business reporting in one integrated platform, helping cinemas manage operations and improve the guest experience.
Does INDY support loyalty and membership programmes?
Yes. INDY includes built-in tools for managing memberships, subscriptions and loyalty programmes, helping cinemas build repeat attendance and better understand their customers.
Can INDY support online and mobile ordering?
Yes. INDY supports digital channels including online ticketing, mobile ordering and in-seat QR code ordering, allowing cinemas to offer a modern, seamless guest experience.
What makes INDY different from other cinema software?
INDY is built by cinema operators and designed around the real challenges of running a cinema. It combines multiple systems into one platform, reducing complexity and helping teams work more efficiently.
Built for
Cinemas
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